Privacy Policy
Last updated: January 15, 2026
At Multiplelistingzx S.A. de C.V. (hereinafter, 'Multiplelistingzx'), with registered address at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico, we are committed to protecting the privacy of our users in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
Contents
1. Personal data we collect
We collect the following personal data when you use our contact form or interact with our platform: • Full name • Email address • Content of messages sent through the form • IP address and browsing data (browser type, operating system, pages visited) • Cookie preferences and consent We do not collect sensitive personal data such as financial information, biometric data, or health information through this website.
2. Purposes of data processing
The personal data we collect is used for the following purposes: • Responding to your inquiries and requests for information about our real estate crowdlending services • Providing relevant information about available real estate projects • Improving the functionality and browsing experience of our website • Complying with applicable legal and regulatory obligations • Conducting anonymous statistical analyses of platform usage
3. Legal basis for processing
The processing of your personal data is based on: • Your express consent when submitting the contact form • Your consent for non-essential cookies through our consent management system • Our legitimate interest in improving our services and communicating with you • Compliance with legal obligations before Mexican regulatory authorities
4. Data transfers
We do not sell, rent, or share your personal data with third parties for commercial purposes. We may share your data only in the following cases: • With technology service providers who assist us in operating the platform, under confidentiality agreements • When required by competent authorities in accordance with current Mexican legislation • With your prior express consent for specific purposes
5. Your ARCO rights
In accordance with the LFPDPPP, you have the right to: • Access: Know what personal data we hold about you • Rectification: Request correction of inaccurate or incomplete data • Cancellation: Request deletion of your data when you consider it unnecessary • Opposition: Object to the processing of your data for specific purposes To exercise these rights, send your request to privacidad@multiplelistingzx.com including your full name, a copy of official identification, and a clear description of your request. We will respond within a maximum of 20 business days.
6. Data retention
We retain your personal data only for the time necessary to fulfill the purposes for which it was collected. Contact data is retained for a maximum period of 24 months from the last interaction. Browsing data and cookies are retained according to the timelines indicated in our Cookie Policy.
7. Security measures
We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, including data encryption in transit using TLS/SSL protocol and restricted access controls.
8. Changes to this policy
We reserve the right to update this privacy policy to reflect changes in our practices or applicable legislation. Any changes will be posted on this page with the date of the last update. We recommend reviewing it periodically.
9. Contact
If you have questions or concerns about this privacy policy or the processing of your personal data, you can contact us at: Multiplelistingzx S.A. de C.V. Av. Paseo de la Reforma 505, Floor 12 Col. Cuauhtémoc, C.P. 06500, Mexico City Email: privacidad@multiplelistingzx.com